Legal Technology

In a world of too many choices, legal firms who truly want to increase demand and grow revenue must manage their business process and law firm technology for speed and execution. The client expects a high level of service, responsiveness and quality.

AscendWorks delivers legal technology consulting and law firm management consulting to help attorneys and their staff increase productivity and drive demand. We set up your law firm to run with the processes, technology, systems and training for success.

Hiring A Legal Technology Consultant

Our team of legal technology consultants implements best-in-class software solutions which helps your team become more productive and strengthen your customer relationships.

We have knowledge of software for helping your law firm work faster from anywhere with anyone. We have deep expertise using Software-as-a-Service (SaaS) technologies for solving the business problems in law firms.

We implement attorney technology in the following ways:

Customization, configuration and setup of customer relationship management (CRM) sofware.
Mapping your law firm business process
Translating your business requirements into technical specifications for use in the software systems.
Building team collaboration.
Training your users for increased adoption and best practices.
Enabling management of your business process through reporting, dashboards and management training.

Trusted Advisors - Law Firm Management Consultants

Our experience implementing law firm technology to help you grow your business is focused on these key areas of law firm management consulting:

Increase sales
Strengthen customer relationships
Shorten sales cycles
Gain control of the sales process
Drive user adoption

Technology Experts

We continually master emerging and tried technologies to help attorneys gain the business results they desire. Legal technology is constantly changing and many of the older systems are not competitive with today’s attorney technology offerings.

We focus on Software as a Service (SaaS) as a key enabler for agile business models. We understand how to correctly set up your systems and have them work with each other for success.

Legal Technology

The key law firm technology we work with helps attorneys manage their workflow in secure and accessible software platforms. We engage in legal technology consulting using the following systems to enable law firms to manage data and deliver results securely and with speed:

NetDocuments

NetDocuments is a powerful SaaS document management system which allows users to access client files from anywhere securely and quickly. NetDocuments replaces traditional document management systems because of its modern technology platform on the web.

With its powerful search capability and file organization structure, attorneys and their teams can manage client matters in a highly collaborative environment. Updates, Check-in and Check-out privileges, client portals, email filing, direct scanning and integration with other systems are a few of the reasons that law firms have migrated to this modern document management system.

While traditional document management systems cost tens of thousands of dollars to implement, NetDocuments is a mere fraction because of its ease of data migration and hosted SaaS platform. NetDocuments is owned by Lexis Nexis.

Google Enterprise Applications

Google Enterprise Applications is a highly secure and collaborative environment for law firms that must work on client matters quickly. Google Enterprise Applications is a software platform which has become strategic as a legal technology solution for law firms who understand the need to collaborate and work faster. An example can be found by clicking here.

Our law firm management consultants train users how to work in a team environment using:

Powerful email and search capabilities
Shared calendars and appointment setting
Instant messaging within the Google Apps environment
Google Docs for spreadsheets, documents, presentations and pdf files
Intranet and extranet sites for client or team collaboration

Law firms who use Google Enterprise Applications as a strategic attorney technology experience higher levels of productivity from the intuitive Google user experience as well as the SaaS platform for collaboration, change control and security.

Salesforce.com

Salesforce.com is the leading customer relationship management system (CRM) with over one million users worldwide. AscendWorks legal management consultants help build a systematic process for attracting and servicing clients. These requirements can be customized within the Salesforce.com CRM system.

Users can assign tasks to each other as well as track all customer communications. Client matters can be tracked with stages for the sales process or steps in the legal case process.

This legal technology has the most impact for running a successful law firm with its powerful management system. Dashboards, metrics and reports reveal the results of a law firm’s effectiveness from the activity level to any area of practice in the firm related to sales or service.

Document management from NetDocuments is highly integrated to manage client files. Google Enterprise Applications is also integrated within the Salesforce.com environment.

Manticore Technology

Manticore Technology is a SaaS Marketing Automation system which is designed to continually monitor and drive leads into your business. Lead scoring, nurturing and analytics are part of this demand generation software.

As part of the solution for a law firm’s sales, marketing and operations, Manticore helps deliver your value message in an automated fashion. A lead that makes a request for information can be automatically routed to multiple workflow options for ongoing marketing communications from your Manticore system as well as triggering activities within your Salesforce.com system.

As a law firm, you have a 360 degree view of your customer’s movements, behaviors and readiness to buy. Furthermore, you can service your client base with sets of rules driving your communication streams.

Flexible Consulting Engagements

Having a full-time IT professional on staff is expensive with high maintenance costs including monthly payrolls and employee management. As your needs vary, we work as an extension of your team. We scope your law firm projects and make doing business easy. Here is how we engage you as a professional legal technology and law firm management consulting company:

We assess your needs.
We propose a Statement of Work (SOW) outlining what we believe are the technical answers to your business requirements.
We clarify your goals and agree to move forward.
We track and manage all communications through our project management system.
You receive a monthly invoice of our consulting work. Payments are by credit card or check.

We work with clients in any geographic location. We use web collaboration technology for conducting real-time meetings online as well as work within your software technologies remotely and collaboratively.

Our consultants can also travel to your location based upon your company needs and we conveniently include travel and living expenses in our billing. We make it easy to do business with AscendWorks and value a prosperous working relationship with our clients.

Our Guarantee

Your expectation is to work with business professionals who will bring the highest levels of quality, advice and expertise to implement your legal technology for success. We guarantee our work in implementing your legal technology systems.

Our approach has been built and refined around the success of our clients using SaaS technologies effectively to manage their sales process and deliver a world-class customer service experience.

We invite you to get started with AscendWorks law firm management and legal technology consulting by clicking here: