The Integration Hub

When you set up your business process, you encase it with an enabling system. This system allows your team to execute in a streamlined fashion. However, it is difficult to predict the changing requirements you will have down the road. In the future, you have the luxury of seeing more clearly. Today, you are seeking to get control. Later, you gain perspective.

When that perspective does come, it is essential to have a platform which can scale with your business requirements. Salesforce.com’s ability to be customized for your business processes is remarkable in and of itself. However, integrating with other software systems or custom systems are afforded through its powerful API (Application Programming Interface). It is an integration platform. It can talk to other systems which help to integrate your entire business.

Both software coding and customization can be used to make your Salesforce.com system talk to other systems. In the new economy, this affords you the opportunity to be agile as your environment and requirements change at blistering rates compared to times past. Integration allows you to knit together specialized systems and grow the business you desire.

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  1. [...] of art.  All of this occurs with an understanding that the pieces work together.   Likewise, Salesforce.com is a platform.  Your initial requirements will likely produce a preliminary business system which is usable.  [...]

  2. [...] it makes sense, we implement document esignature technology like DocuSign in conjunction with other technologies to automate the signature process.  The result is trackable, quicker responses to get to your [...]

  3. [...] Any custom or standard software that integrates with your Salesforce.com system likely logs activities.  These are powerful indicators of what is happening as your Leads and Contacts interact with marketing, proposals, signed documents, or the array of other third-party AppExchange software integration options.  Ensure that your integrations are creating the real-time picture of what your customers, prospects and partners are doing with your interactions. [...]

  4. [...] Custom Programming.  Of course, with your Salesforce.com API activated, you can also custom program scripts which will drive further intelligent assignment rules if the above do not suffice for process and strategy you are seeking to implement. [...]

  5. [...] and action behind their efforts.  Think simple.  There is likely a solution already built which integrates that can be easily plugged in or pulled if it doesn’t [...]

  6. [...] we knew that to achieve our vision of being a nationally operating organization, we needed a strong CRM to help us scale and keep track of all the relationships that matter to our cause. So I envisioned Salesforce as the [...]

  7. [...] that we wished it had. We called AscendWorks and you guys were really able to understand what tools we could use to help be more effective in our marketing efforts. Working with Don and the team has been a great experience. Not only have they listened to our [...]

  8. [...] installs of Apps from the AppExchange recently.  This is a powerful milestone reinforcing the platform which Salesforce.com has become.  To get to the goal of automating business processes, third-party applications can be tried and [...]

  9. [...] Automation Opportunities.  Certain steps can become repetitive and tedious.  Think how automation via triggers or custom programming might be able to accelerate the mundane processing your users would encounter.  Automation may [...]

  10. [...] we knew that to achieve our vision of being a nationally operating organization, we needed a strong CRM to help us scale and keep track of all the relationships that matter to our cause. So I envisioned Salesforce as the [...]

  11. [...] then you will need Enterprise Edition to accomplish this.  You have the opportunity to program on top of Salesforce.com as a platform and use their API for integration and triggering [...]

  12. [...] Salesforce.com is a platform as well. It integrates with thousands of other applications. Thus, you can extend its use over time as you continually refine how you do business. [...]